Kathleen Price
Director, ATELIER CX
Kathleen Price is a hospitality strategist with Forbes Travel Guide’s Atelier CX, where she partners with luxury brands worldwide to elevate guest experiences through service standards development, training, and consulting. Since joining Forbes Travel Guide in 2015, she has worked with organizations across hospitality, luxury retail, automotive, finance, private clubs, professional sports, and other service-driven industries.
Previously, Kathleen traveled the world as an incognito Forbes Travel Guide inspector, evaluating luxury hotels, restaurants, spas and cruise lines. Passionate about sustainable hospitality and wellness, she is ISSP-trained, leads sustainability education initiatives, and serves as an ambassador for Forbes Travel Guide’s Responsible Hospitality Verification program. She holds a Master of Science in Education from the University of Pennsylvania.
Speaking Topics
- Sustainability
- Service Excellence
- Service Standards