Explore All Speakers
A curated community of practitioners, innovators, and thought leaders elevating service, culture, innovation, and human experience across industries.
Meet the Voices Redefining Excellence
The Forum brings together exceptional speakers whose work shapes the future of service and leadership. From hospitality and wellness to technology, sustainability, and experience design, each expert offers deep insight grounded in real-world impact. Their perspectives help teams think differently, strengthen culture, and deliver consistently elevated experiences.
Speakers Shaping the Future of Service & Experience
Megan Torrance
SVP, Learning & Development, Forbes Travel Guide
A learning and culture leader who shows teams that excellence is intentional—built through disciplined practice, strategic learning, and everyday accountability.
William Avitia
VP, Learning Products & Services, Forbes Travel Guide
As a dancer-turned-hospitality expert, William Avitia demonstrates how the grace, discipline, and responsiveness of choreography translate into service that feels natural, intentional, and elevated.
Michael Conte
Manager, Learning & Development, Forbes Travel Guide
As a spa specialist with a strategic focus on business performance, Michael brings a deep understanding of today’s wellness landscape—its guest expectations, market pressures, and operational realities.
Stuart W. Greif
Chief Strategy & Innovation Officer, Forbes Travel Guide
Global leader at the intersection of travel, hospitality, customer experience, and technology, bringing more than 30 years of industry experience.
Alexandra Pelka
CEO of AP Projects
Alexandra Pelka is an international expert in complex supply chain management, ESG reporting, SDG compliance, and organizational change management.
Brittany Anthony
Luxury Spa & Wellness Consultant | Retreat Facilitator
Brittany is a global expert in Spa and Wellness, sustainability and holistic wellbeing, dedicated to setting new standards for wellness-driven luxury hospitality with purpose, impact, and integrity.
Bruce Himelstein
Speaker/Consultant at The BJH Group, LLC
Bruce Himelstein is a legendary brand leader and former Chief Sales & Marketing Officer of The Ritz-Carlton, known for redefining luxury hospitality through innovation, service, and purpose-driven leadership.
Global Concierge leader with over 30 years in the hospitality industry, proudly serving as the General Secretary of Les Clefs d’Or for the past decade. Past speaking engagements include: most recently from EHL YHS in March 2026 talking about Concierge […]
Chris Cheetham-West
AI & Digital Strategy Speaker • Founder, LR Training Solutions
An international speaker and former Google marketing specialist who helps hospitality and travel organizations navigate emerging technologies, AI, and digital strategy with clarity and practical insight.
Dan Chuparkoff
AI Educator & Innovation Strategist
Dan Chuparkoff is a leading AI educator and innovation strategist known for making complex technology clear, practical, and actionable for modern organizations.
David Martin, Ph.D
Associate Professor of Hospitality Management, Auburn University
David S. Martin, Ph.D., is a hospitality scholar and industry advisor specializing in consumer emotion, employee well-being, and the design of high-impact service experiences.
Dr. Csilla Veress
Naturopathic Doctor and Licensed Acupuncturist
A naturopathic doctor and licensed acupuncturist specializing in integrative wellness, preventive medicine, and evidence-informed strategies for long-term health and resilience.
Freddie Moross
Founder & Wellness Experience Advisor, Myndstream
Freddie Moross is a wellness and experience design innovator using music and sound science to transform guest experience, brand connection, and human well-being.
Hervé Houdré
Founder at H2 Sustainability Consulting
Hervé Houdré is widely regarded as one of the most respected hoteliers in Europe and North America.
Isabel Tapp
Independent Advisor | Strategic Communications & Luxury Brand Specialist
Isabel Tapp is a veteran strategic communications advisor who has shaped the global positioning and reputations of some of the world’s most iconic luxury hospitality brands and destinations.
James W McBride
Co-Founder & CEO of NIHI Hotels
Co-Founder & CEO of NIHI Hotels — home to NIHI Sumba, voted #1 hotel in the world by Travel + Leisure — James has pioneered luxury hospitality and purpose-driven brand building across continents. His work has earned a Harvard Business School bestselling case study and built NIHI into a brand where world-class experiences and philanthropic impact go hand in hand.
Jamie Knee
Founder, Petite Wine Traveler, Inc. | Wine Travel & Enotourism Specialist
Jamie Knee is a speaker, host, and wine travel expert who helps hospitality brands and audiences experience wine country with greater meaning, warmth, and connection.
Jason Gelineau
C-Suite Level Leader in Luxury Cruise Hospitality
With more than 30 years of leadership across luxury cruising, hospitality, wellness, and guest experience, Jason Gelineau is internationally recognized for elevating service culture and inspiring high-performing teams.
Marc Stierand, Ph.D.
Business Creativity & Aesthetic Leadership Coach
A globally recognized scholar whose work in culinary and business creativity, aesthetics, and innovation has shaped how leaders think about experience and differentiation.
Meghan French Dunbar
Best-Selling Author & Workplace Strategist
A workplace strategist and “business anthropologist” who uncovers practical, human-centered ways to make work better.
Ramesh Sadhwani
Retired EVP & General Manager
A veteran luxury hospitality leader and retired EVP & General Manager of Wynn Las Vegas & Encore, bringing nearly five decades of experience in service culture, team development, and world-class hotel operations.
Robyn Riedlinger
Global Speaker & Leadership Communication Advisor
Robyn Riedlinger is a leadership communication expert who helps individuals master their voice, elevate confidence, and transform expertise into influence.
Romain Taverne
Hospitality Operations, Development & Strategy
Romain Taverne is an international hospitality leader with decades of experience across Europe, the Middle East, and the United States.
Sahara Rose De Vore
Founder & CEO, The Travel Coach Network
Sahara Rose De Vore is a global thought leader in transformative travel, redefining how emotional well-being, purpose, and personal growth shape the travel experience.
Sara Schulting Kranz
Change & Resilience Expert, Consultant on 5 Stages of Change, Leadership Retreat Guide
A leading expert in resilience, leadership, and transformational change, known for guiding executives and teams through powerful, nature-based leadership experiences.
Sarah Aviram
Best-Selling Author, TEDx Speaker & Leadership Coach
Through travel stories, Sarah helps leaders and teams build resilience by activating the personal agency they need to navigate change and drive high performance
Sophie Taitt
Founder | Media Consultant, Advisor & Speaker | Netflix | BBC
Sophie Taitt is a former Netflix and BBC executive who helps brands use streaming-inspired storytelling to build emotional connection, elevate sense of place, and drive global demand.
Suzie Hall
Founder & CEO, Author, Speaker & Sustainability Champion
A design and sustainability leader with more than three decades of experience shaping the built environment for the world’s leading hospitality brands.
Vivek Venugopal
Evangelist / Speaker Coach / Facilitator
Vivek Venugopal is a facilitator, speaker, and trainer specializing in public speaking and communication skills.
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Whether you’re hosting a leadership retreat, team summit, or global conference, our speakers deliver transformative insights that elevate performance and inspire meaningful change.