A learning and culture leader who shows teams that excellence is intentional—built through disciplined practice, strategic learning, and everyday accountability.

As a dancer-turned-hospitality expert, William Avitia demonstrates how the grace, discipline, and responsiveness of choreography translate into service that feels natural, intentional, and elevated.

A workplace strategist and “business anthropologist” who uncovers practical, human-centered ways to make work better.

Vivek Venugopal is a facilitator, speaker, and trainer specializing in public speaking and communication skills.

Through travel stories, Sarah helps leaders and teams build resilience by activating the personal agency they need to navigate change and drive high performance

Global leader at the intersection of travel, hospitality, customer experience, and technology, bringing more than 30 years of industry experience.

Steve Palmer is a best-selling author, podcast host, TEDx speaker, James Beard semifinalist, and mental health advocate with more than 40 years of experience building people-first hospitality cultures and one of the most recognized restaurant groups in the country.

Chris Gardner is an entrepreneur, bestselling author, and film producer whose autobiography The Pursuit of HappYness hit #1 on the New York Times bestseller list and inspired the acclaimed film starring Will Smith. His latest book, Permission to Dream, was named the Wall Street Journal's Book of the Month. Gardner brings forty years of entrepreneurial wisdom to life through an intimate "In Conversation" format.