Explore All Speakers

A curated community of practitioners, innovators, and thought leaders elevating service, culture, innovation, and human experience across industries.

Meet the Voices Redefining Excellence

The Forum brings together exceptional speakers whose work shapes the future of service and leadership. From hospitality and wellness to technology, sustainability, and experience design, each expert offers deep insight grounded in real-world impact. Their perspectives help teams think differently, strengthen culture, and deliver consistently elevated experiences.

Speakers Shaping the Future of Service & Experience

SVP, Learning & Development, Forbes Travel Guide

A learning and culture leader who shows teams that excellence is intentional—built through disciplined practice, strategic learning, and everyday accountability.

VP, Learning Products & Services, Forbes Travel Guide

As a dancer-turned-hospitality expert, William Avitia demonstrates how the grace, discipline, and responsiveness of choreography translate into service that feels natural, intentional, and elevated.

Manager, Learning & Development, Forbes Travel Guide

As a spa specialist with a strategic focus on business performance, Michael brings a deep understanding of today’s wellness landscape—its guest expectations, market pressures, and operational realities.

Chief Strategy & Innovation Officer, Forbes Travel Guide

Global leader at the intersection of travel, hospitality, customer experience, and technology, bringing more than 30 years of industry experience.

CEO of AP Projects

Alexandra Pelka is an international expert in complex supply chain management, ESG reporting, SDG compliance, and organizational change management.

Luxury Spa & Wellness Consultant | Retreat Facilitator

A spa and wellness professional with deep expertise in luxury hospitality, sustainability, and holistic wellbeing.

Speaker/Consultant at The BJH Group, LLC

Bruce Himelstein is a legendary brand leader and former Chief Sales & Marketing Officer of The Ritz-Carlton, known for redefining luxury hospitality through innovation, service, and purpose-driven leadership.

AI & Digital Strategy Speaker • Founder, LR Training Solutions

An international speaker and former Google marketing specialist who helps hospitality and travel organizations navigate emerging technologies, AI, and digital strategy with clarity and practical insight.

AI Educator & Innovation Strategist

Dan Chuparkoff is a leading AI educator and innovation strategist known for making complex technology clear, practical, and actionable for modern organizations.

Associate Professor of Hospitality Management, Auburn University

David Martin is a hospitality scholar and industry advisor specializing in consumer emotion, employee well-being, and the design of high-impact service experiences.

Naturopathic Doctor and Licensed Acupuncturist

A naturopathic doctor and licensed acupuncturist specializing in integrative wellness, preventive medicine, and evidence-informed strategies for long-term health and resilience.

Founder & Wellness Experience Advisor, Myndstream

Freddie Moross is a wellness and experience design innovator using music and sound science to transform guest experience, brand connection, and human well-being.

Founder at H2 Sustainability Consulting

Hervé Houdré is widely regarded as one of the most respected hoteliers in Europe and North America.

Independent Advisor | Strategic Communications & Luxury Brand Specialist

Isabel Tapp is a veteran strategic communications advisor who has shaped the global positioning and reputations of some of the world’s most iconic luxury hospitality brands and destinations.

C-Suite Level Leader in Luxury Cruise Hospitality

With more than 30 years of leadership across luxury cruising, hospitality, wellness, and guest experience, Jason Gelineau is internationally recognized for elevating service culture and inspiring high-performing teams.

Business Creativity & Aesthetic Leadership Coach

A globally recognized scholar whose work in culinary and business creativity, aesthetics, and innovation has shaped how leaders think about experience and differentiation.

Best-Selling Author & Workplace Strategist

A workplace strategist and “business anthropologist” who uncovers practical, human-centered ways to make work better.

Former EVP & General Manager

A veteran luxury hospitality leader and former EVP & General Manager of Wynn Las Vegas & Encore, bringing nearly five decades of experience in service culture, team development, and world-class hotel operations.

Global Speaker & Leadership Communication Advisor

Robyn Riedlinger is a leadership communication expert who helps individuals master their voice, elevate confidence, and transform expertise into influence.

Hospitality Operations, Development & Strategy

Romain Taverne is an international hospitality leader with decades of experience across Europe, the Middle East, and the United States.

Founder & CEO, The Travel Coach Network

Sahara Rose De Vore is a global thought leader in transformative travel, redefining how emotional well-being, purpose, and personal growth shape the travel experience.

Resilience & Leadership Expert • Keynote Speaker • Author

A leading expert in resilience, leadership, and transformational change, known for guiding executives and teams through powerful, nature-based leadership experiences.

Best-Selling Author, TEDx Speaker & Leadership Coach

A former Fortune 500 human resources leader who helps individuals and organizations navigate change with clarity and confidence.

Founder | Media Consultant, Advisor & Speaker | Netflix | BBC

Sophie Taitt is a former Netflix and BBC executive who helps brands use streaming-inspired storytelling to build emotional connection, elevate sense of place, and drive global demand.

Founder & CEO, Author, Speaker & Sustainability Champion

A design and sustainability leader with more than three decades of experience shaping the built environment for the world’s leading hospitality brands.

Evangelist / Speaker Coach / Facilitator

Vivek Venugopal is a facilitator, speaker, and trainer specializing in public speaking and communication skills.

Why Leaders Trust Our Speakers

Unmatched Expertise

Our speakers bring decades of hands-on experience across hospitality, wellness, technology, design, and leadership—distilling proven frameworks into actionable guidance.

Inspiration with Impact

Their stories and strategies spark new ways of thinking—energizing teams, empowering leaders, and strengthening organizational culture.

Tailored to Your Objectives

Every engagement is customized to your organization’s goals—whether you’re strengthening culture, elevating service, advancing innovation, or developing leaders.

ELEVATE YOUR NEXT EVENT

Bring World-Class Expertise to Your Organization

Whether you’re hosting a leadership retreat, team summit, or global conference, our speakers deliver transformative insights that elevate performance and inspire meaningful change.

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